To upgrade your recorder to the latest firmware, call our Technical Support at 1-88 and request for your recorder's latest firmware.
When calling, make sure you have your recorder's the correct model number and a valid email address at hand. We will send the firmware download link via email. NOTE: The download link will expire in a specified period of time. Next, format your empty USB flash drive using your recorder. IMPORTANT: We highly recommend that you format your USB flash drive using your recorder. To format your USB flash drive using your recorder, please read the full instructions here. Once you have successfully formatted your USB flash drive, remove it and insert it into your computer's USB port and download the firmware we sent via email. Verify that you have the correct firmware, then remove the USB flash drive from your computer, and insert it back into one of the USB ports on your recorder. On your recorder, go to Main Menu > Settings > System > Upgrade. In the Upgrade settings, click USB Upgrade.
In the popup window, select the firmware that you have previously downloaded for your recorder. Then, at the bottom of the screen, click Start to begin the upgrade. WARNING: Please DO NOT turn off the power during the firmware upgrade. Wait until the unit reboots and display the new live view.Ĭongratulations! You have successfully updated the firmware of your recorder.